Qatar Post has been internationally recognised for its quality performance and awarded three ISO certifications in the categories of Quality, Environment and Health and Safety Management by the UK’s accreditation body BEREAU VERITAS.
The international accreditations were granted for Qatar Post’s integrated management system, which included three ISO certifications in Quality Management System ISO9001, Environmental Management System ISO14001 and Health and Safety Management System ISO OHSAS 18001 Assessment Series. The certificates have been awarded following a comprehensive and extensive external audit that demonstrated the compliance of Qatar Post to these three systems with recognised standards globally in accordance to the International Organization for Standardization (ISO).
Faleh bin Mohammed Al Naemi, Chairman and Managing Director of Qatar Post, hailed the ISO certification as a great achievement stating that Qatar Post has invested heavily over the past years to improve the quality of its operations and customer services. “We are pleased with the outcome of the comprehensive audit and accreditation process applied to our administration systems to measure our capacity in providing basic postal services, financial services, e-commerce and e-government,” he added.
The accreditation, which was announced on August 7 will be valid until 2021, covers various areas of postal operations including quality, health, safety, environment, sales, marketing, transformation, strategy / change management, human resources, finance, Security, IT, procurement, processing, delivery and ports. In the final quarter of 2017, Qatar Post achieved 100% service completion for standard postal services according to reports from the UPU – GMS. As for the quality level of the same year, Qatar Post exceeded the target (80%) after reaching 95.8%, the second highest percentage for best International mail.
source: The Peninsula
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